The chatbot application that I'm most excited for is business intelligence (BI).
Real potential is unleashed when we marry AI and BI.
They can also act as personal assistants, setting alarms and alerts and scheduling meetings.
And they can assist in employee training, interacting with and evaluating employees, thereby facilitating a more engaging training session as compared to a slide deck presentation.
Chatbots have quickly become a preferred digital interface for consumers to interact with brands.
This is especially surprising given that approximately 75 percent of people in the UK have not interacted with a chatbot, according to research from Ubisend.To be sure, they aren't a cure-all for all customer service woes.Here are five facts you need to know about chatbots.Some organizations have expressed concerns that chatbots are less likely to resonate and gain adoption overseas.
If you have business in Europe, don't let this fact deter you from rolling out a chatbot.Thanks to advancements in AI and natural language processing, chatbots have infiltrated the enterprise.